Our company’s mission is to provide trouble-free, customer-focused, reliable, and affordable web hosting services.
Customer Service is the focus of everything we do. To achieve this, we provide 24/7 support to our entire customer base through our contact page and Ticketing System.
Our customers will be able to reach our support team any time they need assistance with their web hosting account or their website. We love to go "above and beyond" through our support, . We provide tips to enhance their websites, and other advices to our customers who ask them, for free. Furthermore, our friendly customer service staffs are also available through the phone whenever a customer needs to have a guided tour for the service they have with us.
We will always make sure that our customer’s websites will be accessible 24/7 without any service interruption. To achieve this, we provide our entire customer base 99.99% uptime guarantee, which can be checked on our website. We pride to provide 99.99% uptime guarantee because we always use the highest end of equipments available to date, loaded with the best software and applications to accommodate reliability of our servers. This is to also ensure that our servers will always serve our customer websites with the fastest speed possible.